Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via e-mail or telephone.
Shipments and Delivery
You bear all risk of loss and damage to the products from the time they have cleared our warehouse. Please ensure that your shipping address is correct, as we cannot reroute after an order has been shipped from our warehouse. ATHUAH will not be responsible for errors in delivery when the shipping address indicated in the order is not correct or have wrong data or omitted data necessary for its location.
International shipments take approximately 5-12 days to arrive. Delivery times will start to be counted from the date of shipping. Please note that Athuah does not ship to PO Boxes.
Local Shipping (VENEZUELA)
Our orders are shipped by MRW and DOMESA.
We have a delivery time of 1-5 business days. Starting from the day the order is placed.
Additional charges may apply for Express Shipping.
Delivery times appearing on the Website are estimated and are to be used only as a guide.
Shipping Charges, Taxes and International Orders
You are responsible for the shipping charges associated with the delivery of the products you purchase on the Website. The applicable sales taxes amount and the shipping charges are specified on the total amount due. For the countries where taxes and customs charges cannot be calculated, you will be required to pay them to the courier at delivery.