If the size you have selected does not fit, you can write to our email or Whatsapp.
To place an order, you must follow the online purchase procedure. All orders are subject to acceptance and availability. Once your order has been placed, you will receive an email acknowledging the details of your order; this email is not an acceptance of your order, just a confirmation that we have received it.
Acceptance of your order will be perfected when we ship the merchandise, at which time you will receive a second email containing you tracking number, and confirming that your order has been shipped.
Availability of Products
All orders for products are subject to availability. In the event of supply difficulties or because products are no longer in stock, we will inform you by email about the cancellation of the order, and ATHUAH will reimburse you.
All prices are in US Dollars. Prices may change without notice from time to time. The prices do not include taxes and shipping charges.
Payment can be made by Zelle, PayPal, transfers and more.
If you have any questions, feel free to contact our customer service team at email@example.com
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via e-mail or telephone.
Shipments and Delivery
You bear all risk of loss and damage to the products from the time they have cleared our warehouse. Please ensure that your shipping address is correct, as we cannot reroute after an order has been shipped from our warehouse. ATHUAH will not be responsible for errors in delivery when the shipping address indicated in the order is not correct or have wrong data or omitted data necessary for its location.
International shipments take approximately 5-12 days to arrive. Delivery times will start to be counted from the date of shipping. Please note that Athuah does not ship to PO Boxes.
Local Shipping (VENEZUELA)
Our orders are shipped by MRW and DOMESA.
We have a delivery time of 1-5 business days. Starting from the day the order is placed.
Additional charges may apply for Express Shipping.
Delivery times appearing on the Website are estimated and are to be used only as a guide.
Shipping Charges, Taxes and International Orders
You are responsible for the shipping charges associated with the delivery of the products you purchase on the Website. The applicable sales taxes amount and the shipping charges are specified on the total amount due. For the countries where taxes and customs charges cannot be calculated, you will be required to pay them to the courier at delivery.